Store Manager

Signet Jewelers; Schaumburg (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Diamonds Direct seeks an energetic, self-starting Jewelry Store Manager to lead a high-performing team in Schaumburg, IL. The role focuses on ownership, driving sales, and delivering exceptional service to key customers.

The candidate will manage schedules, train staff, set store goals with leadership, maintain inventory practices, and ensure top-notch customer experiences on the floor.

Qualifications

• Bachelor's degree or 3+ years related experience.
• Jewelry store management experience preferred.
• Ability to read, analyze, and interpret general business materials.

Responsibilities

• Represent Diamonds Direct at designated functions and marketing opportunities.
• Create and manage employee schedules and train sales professionals.
• Develop and maintain relationships with key customers and demonstrate exemplary customer service.
• Resolve issues on the sales floor in a timely manner.

Skills

Leadership

Management

Customer management

Communication

Education

Bachelor's degree

3+ years related experience

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Diamonds Direct is looking for an energetic, motivating, self-starting, experienced Jewelry Store Manager.

Essential Duties

Leadership

• Responsible for representing Diamonds Direct at designated functions and marketing opportunities.
• Stays abreast of current and relevant trends in the industry and educates employees to promote optimal performance.
• Proven leader or top performer in current/previous role(s)

Management

• Creates and manages employee schedules
• Trains and develops sales professionals
• Collaborates with GM & VP to set monthly and annual store goals
• Role models appropriate sales techniques
• Ensures inventory control and best practices

Customer Management

• Develops and maintains relationships with key customers
• Demonstrates exemplary customer service and coach employees to do the same
• Is visible on the sales floor to resolve issues/requests in a timely manner

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor's degree (B. A.) from four-year college or university; or a minimum of three years related experience and/or training; or equivalent combination of education and experience.
• Previous experience in the jewelry industry required.
• Jewelry store management experience preferred.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.