Store Manager

Signet Jewelers; Pittsburgh (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Job summary

Diamonds Direct in Pittsburgh seeks an energetic Jewelry Store Manager to lead a high-performing team and deliver exceptional customer experiences.

You will manage staffing, training, inventory, and sales goals, and collaborate with leadership to ensure strong store performance and customer satisfaction.

Qualifications

• Bachelor's degree or equivalent experience required.
• Minimum of three years related experience or training.
• Previous jewelry industry experience required.
• Jewelry store management experience preferred.
• Ability to read, analyze, and interpret general business materials.
• Strong written and verbal communication skills.

Responsibilities

• Represent Diamonds Direct at designated functions and marketing opportunities.
• Train and develop sales professionals.
• Collaborate with GM & VP to set store goals and strategies.
• Role model effective sales techniques on the floor.
• Ensure inventory control and best practices.
• Develop and maintain relationships with key customers.
• Provide exemplary customer service and coach employees.
• Be visible on the sales floor to resolve issues promptly.

Skills

Leadership

People management

Customer service

Inventory management

Scheduling

Education

Bachelor's degree

Jewelry industry experience

Jewelry store management experience

Job description

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO?

grade 15

Diamonds Direct is looking for an energetic, motivating, self-starting, experienced Jewelry Store Manager.

Essential Duties

Leadership

• Responsible for representing Diamonds Direct at designated functions and marketing opportunities.
• Stays abreast of current and relevant trends in the industry and educates employees to promote optimal performance.
• Proven leader or top performer in current/previous role(s)

Management

• Creates and manages employee schedules
• Trains and develops sales professionals
• Collaborates with GM & VP to set monthly and annual store goals
• Role models appropriate sales techniques
• Ensures inventory control and best practices

Customer Management

• Develops and maintains relationships with key customers
• Demonstrates exemplary customer service and coach employees to do the same
• Is visible on the sales floor to resolve issues/requests in a timely manner

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor's degree (B. A.) from four-year college or university; or a minimum of three years related experience and/or training; or equivalent combination of education and experience.
• Previous experience in the jewelry industry required.
• Jewelry store management experience preferred.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.