Store Manager

Castle Rental; Rogers (AR); On-site; USD 45,000 - 65,000; Full time

Job summary

A retail services company is seeking a Store Manager in Rogers, Arkansas. The ideal candidate will lead a team, manage daily operations, and drive profitability through exceptional customer service. Responsibilities include recruitment, training, inventory management, and executing marketing strategies. Candidates should have strong leadership skills and experience in a retail environment.

Qualifications

• Experience in recruiting and training employees.
• Strong understanding of retail operations and inventory levels.
• Ability to inspire and provide outstanding customer service.

Responsibilities

• Recruits, hires, trains, and supervises employees.
• Ensures efficient store operations and compliance with safety codes.
• Drives store profitability through customer service and marketing.

Skills

Customer service

Team leadership

Problem-solving

Inventory management

Sales execution

Job description

Store Manager at Castle Rental

Job Title: Store Manager

Reports To: District Manager

FLSA Status: Exempt

Summary: Develops and leads a team that consistently grows store profitability by providing the highest level of customer service and practicing efficient store operations by performing the following duties.

Duties and Responsibilities:

• Recruits, hires, trains, conducts performance reviews, counsels, disciplines, and terminates.
• Trains, coaches, and manages all associates in execution of daily tasks.
• Maintains proper RTO and Pawn inventory levels as directed by the General Office including vendors, P.O.'s, and receiving.
• Reviews daily reports and records to ensure adherence to store policies and procedures.
• Helps solve problems that affect the store's service, efficiency, and productivity.
• Ensures that physical facilities comply with safety codes.
• Responsible for the overall appearance of the store including the display of RTO and Pawn sales floor.
• Executes local store marketing aggressively.
• Provides and inspires outstanding service to our customers.
• Protects all company assets.
• Monitors RTO and Pawn delinquency rates and verifies that accounts are kept within company guidelines.
• Manages store fleet of vehicles.
• Works to reduce profitability losses due to theft, vandalism, or incorrect business procedures including loss prevention.
• Performs other related duties as assigned.

Supervisory Responsibilities Directly supervises employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Retail