Store Manager

Castle Rental; Springdale (AR); On-site; USD 42,000 - 60,000; Full time

Job summary

Castle Rental is seeking a Store Manager to lead a team in Springdale, Arkansas. You will drive profitability through excellent customer service and efficient store operations.

You will recruit, train, and supervise staff, manage inventory and vendor relationships, and ensure compliance with safety codes while delivering top-tier service and protecting company assets.

Qualifications

• Directs store operations and staff to achieve profitability and high service levels.
• Recruits, hires, trains, and evaluates employees; conducts performance reviews.

Responsibilities

• Recruits, hires, trains, conducts performance reviews, counsels, disciplines, and terminates staff.
• Trains and coaches associates in daily tasks.
• Maintains inventory levels and vendor relations as directed by the General Office.
• Reviews daily reports to ensure policy adherence.
• Solves problems affecting service, efficiency, and productivity.
• Ensures store facilities comply with safety codes.
• Maintains store appearance and merchandise displays.
• Executes local store marketing efforts.
• Provides outstanding service and protects company assets.
• Monitors delinquency and ensures accounts stay within guidelines.
• Manages store fleet of vehicles and loss prevention.

Skills

Store management

Leadership

Customer service

Staff training

Job description

Job Description

Job Title: Store Manager

Reports To: District Manager

FLSA Status: Exempt

Summary: Develops and leads a team that consistently grows store profitability by providing the highest level of customer service and practicing efficient store operations by performing the following duties.

Duties and Responsibilities include the following. Other duties may be assigned.

• Recruits, hires, trains, conducts performance reviews, counsels, disciplines, and terminates.*
• Trains, coaches, and manages all associates in execution of daily tasks.*
• Maintains proper RTO and Pawn inventory levels as directed by the General Office including vendors, P.O.'s, and receiving.*
• Reviews daily reports and records to ensure adherence to store policies and procedures.*
• Helps solve problems that affect the store's service, efficiency, and productivity.*
• Ensures that physical facilities comply with safety codes.*
• Responsible for the overall appearance of the store including the display of RTO and Pawn sales floor.*
• Executes local store marketing aggressively.*
• Provides and inspires outstanding service to our customers.*
• Protects all company assets.*
• Monitors RTO and Pawn delinquency rates and verifies that accounts are kept within company guidelines.*
• Manages store fleet of vehicles.*
• Works to reduce profitability losses due to theft, vandalism, or incorrect business procedures including loss prevention.*
• Performs other related duties as assigned.

Supervisory Responsibilities Directly supervises employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.