Assistant Store Manager

Castle Rental; Springdale (AR); On-site; USD 35,000 - 50,000; Full time

Job summary

Castle Rental in Springdale is looking for an Assistant Store Manager to assist in overseeing store operations and ensuring exceptional customer service. In this role, you will help manage inventory, maintain store appearance, and work on local store marketing.

The ideal candidate will demonstrate leadership in guiding store personnel and ensuring compliance with policies and procedures. You will also be responsible for monitoring competition and contributing to team efforts to promote sales and improve customer satisfaction.

Responsibilities

• Assist store manager in maintaining proper inventory levels.
• Review daily reports to ensure adherence to store policies.
• Ensure physical facilities comply with safety codes.
• Responsible for the overall appearance of the store.
• Assist in executing local store marketing efforts.
• Inspire employees to provide outstanding service.
• Manage store assets and protect company interests.
• Monitor delinquency rates and account management.
• Manage store fleet of vehicles.
• Work to reduce losses due to theft or improper procedures.
• Promote sales by demonstrating merchandise.
• Complete monthly inventories as directed.
• Evaluate competition by visiting competing stores.
• Contribute to the team effort.
• Perform tasks as assigned.

Job description

Job Description

Job Title: Assistant Store Manager

Reports To: Store Manager

FLSA Status: Exempt

Summary: Ensures store personnel are providing exceptional customer service. Answers questions and assists with product selection, purchases, and returns. Helps ensure the store is clean, well organized, and properly merchandised. Also responsible for making sure all store policies, procedures, and controls are followed, as well as planning, organizing, and delegating work among staff by performing the following duties.

Duties and Responsibilities

• Assists store manager in maintaining proper RTO and Pawn inventory levels.*
• Reviews daily reports to ensure adherence to store policies and procedures.*
• Ensures that physical facilities comply with safety codes.*
• Responsible for the overall appearance of the store including the display of RTO and Pawn sales floor.*
• Assists store manager in executing local store marketing.*
• Provides and inspires employees to provide outstanding service to our customers.*
• Assists store manager in protecting all company assets.*
• Monitors RTO and Pawn delinquency rates and verifies that accounts are kept within company guidelines.*
• Manages store fleet of vehicles.*
• Works to reduce profitability losses due to theft, vandalism, or incorrect business procedures.*
• Promotes sales by demonstrating merchandise and products to customers.*
• Responsible for completing physical inventories each month as directed by the General Office.*
• Evaluates competition by visiting competing stores and gathers information such as style, quality, and price.*
• Contributes to the team effort.*
• Performs any other job or task as assigned.