Assistant Store Manager

Castle Rental; Siloam Springs (AR); On-site; USD 35,000 - 45,000; Full time

Job summary

A local rental company in Siloam Springs is seeking an Assistant Store Manager. This role ensures exceptional customer service and oversees store operations including inventory management and staff delegation. Candidates should have strong team leadership skills and experience in managing retail environments. Responsibilities include maintaining safety compliance, optimizing store appearance, and promoting sales through effective product demonstrations. This position offers an excellent opportunity for impactful leadership within the store.

Qualifications

• Proven ability to provide outstanding customer service.
• Experience in inventory management and store operations.
• Strong leadership and team management skills.

Responsibilities

• Assists store manager in maintaining proper inventory levels.
• Ensures compliance with safety codes in physical facilities.
• Promotes sales by demonstrating merchandise to customers.

Skills

Customer service skills

Inventory management

Sales techniques

Team leadership

Job description

Job Description

Job Title: Assistant Store Manager

Reports To: Store Manager

FLSA Status: Exempt

Summary

Ensures store personnel are providing exceptional customer service. Answers questions and assists with product selection, purchases, and returns. Helps ensure the store is clean, well organized, and properly merchandised. Also responsible for making sure all store policies, procedures, and controls are followed, as well as planning, organizing, and delegating work among staff by performing the following duties.

Duties and Responsibilities

• Assists store manager in maintaining proper RTO and Pawn inventory levels.*
• Reviews daily reports to ensure adherence to store policies and procedures.*
• Ensures that physical facilities comply with safety codes.*
• Responsible for the overall appearance of the store including the display of RTO and Pawn sales floor.*
• Assists store manager in executing local store marketing.*
• Provides and inspires employees to provide outstanding service to our customers.*
• Assists store manager in protecting all company assets.*
• Monitors RTO and Pawn delinquency rates and verifies that accounts are kept within company guidelines.*
• Manages store fleet of vehicles.*
• Works to reduce profitability losses due to theft, vandalism, or incorrect business procedures.*
• Promotes sales by demonstrating merchandise and products to customers.*
• Responsible for completing physical inventories each month as directed by the General Office.*
• Evaluates competition by visiting competing stores and gathers information such as style, quality, and price.*
• Contributes to the team effort.*
• Performs any other job or task as assigned.