Assistant Store Manager

Castle Rental; Rogers (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

Castle Rental is seeking an Assistant Store Manager in Rogers, Arkansas. This role involves ensuring exceptional customer service and maintaining store organization. You will assist the Store Manager with inventory management, local marketing initiatives, and enhancing the overall store appearance.

The ideal candidate will inspire employees, monitor delinquency rates, and promote sales while managing store assets and ensuring compliance with safety codes.

Responsibilities

• Assists store manager in maintaining proper RTO and Pawn inventory levels.
• Reviews daily reports to ensure adherence to store policies and procedures.
• Ensures that physical facilities comply with safety codes.
• Responsible for the overall appearance of the store including the display of RTO and Pawn sales floor.
• Assists store manager in executing local store marketing.
• Provides and inspires employees to provide outstanding service to our customers.
• Assists store manager in protecting all company assets.
• Monitors RTO and Pawn delinquency rates and verifies that accounts are kept within company guidelines.
• Manages store fleet of vehicles.
• Works to reduce profitability losses due to theft, vandalism, or incorrect business procedures.
• Promotes sales by demonstrating merchandise and products to customers.
• Responsible for completing physical inventories each month as directed by the General Office.
• Evaluates competition by visiting competing stores and gathering information such as style, quality, and price.
• Contributes to the team effort.
• Performs any other job or task as assigned.

Job description

Job Description

Job Title: Assistant Store Manager

Reports To: Store Manager

FLSA Status: Exempt

Summary: Ensures store personnel are providing exceptional customer service. Answers questions and assists with product selection, purchases, and returns. Helps ensure the store is clean, well organized, and properly merchandised. Also responsible for making sure all store policies, procedures, and controls are followed, as well as planning, organizing, and delegating work among staff by performing the following duties.

Duties and Responsibilities

• Assists store manager in maintaining proper RTO and Pawn inventory levels.*
• Reviews daily reports to ensure adherence to store policies and procedures.*
• Ensures that physical facilities comply with safety codes.*
• Responsible for the overall appearance of the store including the display of RTO and Pawn sales floor.*
• Assists store manager in executing local store marketing.*
• Provides and inspires employees to provide outstanding service to our customers.*
• Assists store manager in protecting all company assets.*
• Monitors RTO and Pawn delinquency rates and verifies that accounts are kept within company guidelines.*
• Manages store fleet of vehicles.*
• Works to reduce profitability losses due to theft, vandalism, or incorrect business procedures.*
• Promotes sales by demonstrating merchandise and products to customers.*
• Responsible for completing physical inventories each month as directed by the General Office.*
• Evaluates competition by visiting competing stores and gathers information such as style, quality, and price.*
• Contributes to the team effort.*
• Performs any other job or task as assigned.