Showroom Manager

Brobston Group; Vail (CO); Sur place; USD 65 000 - 95 000; Plein temps

Résumé du poste

Brobston Group in Vail, Colorado, seeks a Showroom Manager to lead luxury client service, coaching, and sales performance in a fast-paced, high-end environment. You will shape the showroom culture, mentor staff, and drive consistent, above‑target results while delivering an authentic luxury client experience.

Responsibilities include managing daily operations, forecasting needs, maintaining product knowledge, and collaborating across teams to recruit, train, and retain top talent in a demanding

Qualifications

• At least 2 years of retail service experience; luxury retail preferred.
• Knowledge of watch trends and marketplace competition.
• High school diploma or equivalent; college degree preferred.
• Proficiency with Microsoft Office and experience with retail systems.
• Effective communication skills and schedule flexibility, including nights, weekends, and holidays.

Responsabilités

• Achieve sales goals through clienteling, new client sourcing, and building long-term relationships.
• Evaluate team performance, coach colleagues, and develop action plans for improvement.
• Forecast and plan business needs, including payroll and staffing, and manage daily showroom operations.
• Support recruitment, retention, teamwork, and collaboration across the showroom.
• Maintain product and market knowledge, and share current collection and watch trend information with the team.

Connaissances

Clienteling

Team development

Communication skills

Flexibility

Formation

High school diploma

College degree

Outils

Microsoft Office

Retail systems

Description du poste

Summary

The Showroom Manager supports general showroom management, focusing on exceptional client service, team development, and sales performance. This role helps create a professional, collaborative environment and delivers an authentic luxury client experience.

Responsibilities

• Achieve sales goals through clienteling, new client sourcing, and building long-term client relationships.
• Evaluate team performance, coach colleagues, and develop action plans for continuous improvement.
• Forecast and plan business needs, including payroll and staffing, and manage daily showroom operations.
• Support recruitment, retention, teamwork, and collaboration across the showroom.
• Maintain product and market knowledge, and share current collection and watch trend information with the team.

Requirements

• At least 2 years of retail service experience; luxury retail experience preferred.
• Knowledge of watch trends and marketplace competition.
• High school diploma or equivalent; college degree or equivalent work experience preferred.
• Proficiency with Microsoft Office and experience with retail systems.
• Effective communication skills and schedule flexibility, including nights, weekends, and holidays.