Store Manager

RoShay Services; Orange City (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

RoShay Services seeks a Store Manager to oversee daily store operations, lead staff, and drive exceptional customer service in a fast-paced retail environment.

You will recruit, train, and evaluate employees, manage inventory and merchandising, and ensure compliance with policies and safety standards while maintaining performance metrics.

Qualifications

• Ability to interpret operational documents and perform basic math calculations.
• Knowledge of cash handling, inventory management, and merchandising practices.
• Effective communication, interpersonal, and organizational skills.
• Experience in recruiting, hiring, counseling, and ensuring legal compliance.
• Preferred high school diploma or equivalent; management experience in retail is advantageous.
• Strong leadership qualities with a focus on team development and collaboration.

Responsibilities

• Recruit, train, evaluate, and retain qualified employees, ensuring compliance with labor laws and company policies.
• Communicate performance expectations, conduct evaluations, and address employee development and disciplinary actions.
• Manage store opening and closing procedures, including personal involvement at least twice weekly.
• Analyze financial statements to identify sales trends, control expenses, and minimize shrinkage.
• Oversee inventory management, ordering, and replenishment to meet stock targets and seasonal demands.
• Ensure proper merchandise presentation, signage, and store cleanliness to enhance customer experience.
• Maintain accurate inventory levels, safeguard assets through cash handling and security procedures, and ensure compliance with safety policies.
• Lead customer service efforts and foster a safe, organized environment for staff and shoppers.
• Complete administrative tasks and ensure staff adherence to policies and procedures.

Skills

Staff management

Cash handling

Inventory management

Merchandising

Communication

Team leadership

Retail operations

Education

High school diploma or equivalent

Retail management experience (preferred)

Job description

Role Overview: Responsible for managing store operations, including staffing, inventory, merchandising, and customer service to ensure effective store performance.

Key Responsibilities

• Recruit, train, evaluate, and retain qualified employees, ensuring compliance with labor laws and company policies.
• Communicate performance expectations, conduct evaluations, and address employee development and disciplinary actions.
• Manage store opening and closing procedures, including personal involvement at least twice weekly.
• Analyze financial statements to identify sales trends, control expenses, and minimize shrinkage.
• Oversee inventory management, ordering, and replenishment to meet stock targets and seasonal demands.
• Ensure proper merchandise presentation, signage, and store cleanliness to enhance customer experience.
• Maintain accurate inventory levels, safeguard assets through cash handling and security procedures, and ensure compliance with safety policies.
• Lead customer service efforts and foster a safe, organized environment for staff and shoppers.
• Complete administrative tasks and ensure staff adherence to policies and procedures.

Qualifications & Skills

• Ability to interpret operational documents and perform basic math calculations.
• Knowledge of cash handling, inventory management, and merchandising practices.
• Effective communication, interpersonal, and organizational skills.
• Experience in recruiting, hiring, counseling, and ensuring legal compliance.
• Preferred high school diploma or equivalent; management experience in retail is advantageous.
• Strong leadership qualities with a focus on team development and collaboration.

Physical & Working Conditions

Frequent walking, standing, bending, lifting up to 40-55 pounds, and occasional outside weather exposure in a fast-paced environment.