Store Manager

RoShay Services; Hope (AR); On-site; USD 32,000 - 48,000; Full time

Job summary

RoShay Services in Hope, AR is seeking an experienced Store Manager to oversee daily store operations, including staffing, inventory, merchandising, customer service and safety compliance.

You will recruit, train and evaluate staff, review performance, manage opening/closing procedures, and drive profitability through cost control and excellent service. This on-site role requires strong leadership and communication skills.

Qualifications

• High school diploma or equivalent preferred; management experience in retail is advantageous.
• Strong leadership with ability to coach and evaluate staff.
• Proficient in basic math, cash handling, and inventory controls.
• Excellent communication and organizational skills.

Responsibilities

• Recruit, hire, train, and evaluate employees to maintain proper staffing levels.
• Conduct performance reviews, address gaps, and recommend advancement opportunities.
• Oversee opening and closing procedures for operational efficiency.
• Analyze financial statements to control expenses and drive profitability.
• Manage inventory through ordering, cycle counts, and shelf presentation.
• Maintain accurate inventory, control damages, and ensure proper merchandising.
• Ensure cash handling accuracy, security, and store safety practices.
• Lead customer service efforts to create a welcoming environment.
• Maintain a clean, organized, and safe store environment.
• Ensure compliance with company policies, legal requirements, and documentation standards.

Skills

Staff management

Communication

Inventory management

Merchandising

Safety compliance

Recruiting & training

Bilingual

Education

High school diploma or equivalent

Job description

Role Overview:

Responsible for managing store operations, including staffing, inventory, merchandising, customer service, and safety compliance.

Key Responsibilities

• Recruit, hire, train, and evaluate employees, ensuring proper staffing and performance management.
• Conduct performance reviews, address gaps, and recommend pay and advancement opportunities.
• Oversee store opening and closing procedures, ensuring operational efficiency.
• Analyze financial statements to identify business trends, control expenses, and optimize profitability.
• Manage inventory levels through ordering, cycle counts, and stock presentation according to company standards.
• Maintain accurate inventory, control damages, markdowns, and ensure proper merchandise display.
• Ensure cash handling accuracy, security procedures, and store safety practices are followed.
• Lead customer service efforts, fostering a welcoming environment.
• Maintain a clean, organized, and safe store environment.
• Ensure compliance with company policies, legal requirements, and documentation standards.

Qualifications & Skills

• Strong communication, interpersonal, and organizational skills.
• Ability to interpret safety and operational documents and perform basic math calculations.
• Knowledge of cash handling, inventory management, and merchandising practices.
• Experience with recruiting, training, and managing staff.
• Bilingual skills may be preferred depending on location.

Experience & Education:

High school diploma or equivalent preferred; management experience in retail is advantageous.

Physical & Working Conditions:

Frequent walking, standing, bending, lifting up to 40-55 pounds, and occasional outside weather exposure in a fast-paced environment.