Role Overview
Responsible for managing store operations, including staffing, training, inventory, merchandising, and customer service to ensure efficient and compliant store performance.
Role Overview
Responsible for managing store operations, including staffing, training, inventory, merchandising, and customer service to ensure efficient and compliant store performance.
Key Responsibilities
- Recruit, hire, train, and evaluate employees, ensuring proper staffing and performance management.
- Oversee daily store opening, closing, and operational procedures.
- Analyze financial and sales data to identify trends and improve profitability.
- Manage inventory levels, ordering, and stock presentation according to company standards.
- Maintain store cleanliness, safety, and security, including cash handling and key control.
- Deliver excellent customer service and foster a positive shopping environment.
- Ensure adherence to company policies, legal requirements, and safety procedures.
- Complete administrative tasks and reports accurately and timely.
Qualifications & Skills
- High school diploma or equivalent; management experience preferred.
- Strong knowledge of retail operations, inventory, and merchandising practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to perform physical tasks such as lifting up to 55 pounds, standing, and climbing.
- Proficiency with cash handling, IBM cash registers, and basic mathematics.
- Ability to lead, motivate, and develop staff; bilingual skills may be preferred at some locations.
Physical & Working Conditions
- Frequent walking, standing, bending, and handling merchandise.
- Occasional climbing and outdoor exposure.
- Fast-paced environment with moderate noise.