Store Manager

RoShay Services; Old Hickory (TN); On-site; USD 42,000 - 65,000; Full time

Job summary

RoShay Services in Old Hickory, TN is seeking a Store Manager to oversee all store operations, drive sales, manage staff, and ensure excellent customer service. This role requires leadership, scheduling, training, and compliance with company policies in a fast-paced retail environment.

You will control inventory, visual merchandising, and cash handling, while analyzing sales data to optimize performance. Strong communication and problem-solving skills, bilingual ability, and a high school

Qualifications

• Ability to interpret documents, perform math calculations, and operate cash registers.
• Knowledge of inventory, merchandising, cash handling, and safety procedures.
• Effective communication, interpersonal, organizational, and problem-solving skills.
• Preferred high school diploma and management experience in retail.
• Bilingual skills may be advantageous.

Responsibilities

• Recruit, hire, and retain qualified employees while ensuring proper staffing levels.
• Provide training, conduct performance reviews, and address performance or conduct issues.
• Manage inventory, ordering, stocking, and presentation to meet sales targets.
• Analyze financial statements to identify trends and control expenses.
• Ensure store safety, cleanliness, and secure cash handling procedures.
• Lead customer service efforts and maintain a positive shopping environment.
• Follow company policies, complete documentation, and support staff development.

Skills

Cash handling

Inventory management

Merchandising

Safety procedures

Communication skills

Problem solving

Staffing & training

Retail management experience

Education

High school diploma

Retail management experience

Job description

Role Overview

Responsible for managing all store operations, including staff recruitment, training, performance evaluation, inventory management, merchandise presentation, and customer service. Ensures store compliance with policies, maintains a safe environment, and controls financial procedures.

Key Responsibilities

• Recruit, hire, and retain qualified employees while ensuring proper staffing levels.
• Provide training, conduct performance reviews, and address performance or conduct issues.
• Manage inventory, ordering, stocking, and presentation to meet sales targets.
• Analyze financial statements to identify trends and control expenses.
• Ensure store safety, cleanliness, and secure cash handling procedures.
• Lead customer service efforts and maintain a positive shopping environment.
• Follow company policies, complete documentation, and support staff development.

Qualifications & Skills

• Ability to interpret documents, perform math calculations, and operate cash registers.
• Knowledge of inventory, merchandising, cash handling, and safety procedures.
• Effective communication, interpersonal, organizational, and problem-solving skills.
• Preferred high school diploma and management experience in retail.
• Bilingual skills may be advantageous.

Physical & Working Conditions

Frequent walking, standing, bending, lifting up to 55 pounds, and occasional outdoor exposure in a fast-paced environment.