Store Manager

Bennetts Company; Fort Worth (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Bennetts Company is seeking a Service Center Manager-in-Training role to lead the Customer Experience as Manager on Duty and oversee daily operations at our Fort Worth service center. You will guide oil-change services, coach team members, and build leadership skills toward store management.

This structured pathway emphasizes KPI-driven performance, cash handling, and safety practices, while developing people-management and operational skills to advance to full store leadership.

Qualifications

• 1 year of supervisory/management/team lead experience (retail, automotive, military, or customer service preferred).
• Proven ability to coach/develop others and lead shift-level operations; experience managing a team (3+ direct reports).
• Familiarity with KPIs/performance-based management; knowledge of cash handling, safety, and facility control practices.
• Basic admin capability using Microsoft Office; comfort with scheduling, inventory, and POS systems; English fluency.
• Physical ability to stand, move, and occasionally lift up to 50 lbs; willingness to work in a non-climate-controlled environment.
• High school diploma or equivalent; college degree preferred.

Responsibilities

• Direct daily operations on the floor; direct and coach team members to deliver excellent customer service, including performing oil changes and related services as needed.
• Lead, develop, and retain a high-performing hourly team; drive measurable improvement in team performance indicators.
• Build foundational store business skills: store P&L awareness, opening/closing duties, cash reconciliation and deposits, inventory management, and labor scheduling.
• Handle customer inquiries, recommendations, and complaints according to service standards.
• Participate in structured check-ins with leadership to assess progress and readiness.
• Perform other duties as assigned.

Skills

Supervisory/management experience

Coach/develop others

KPIs/performance-based management

Cash handling

Scheduling

English fluency

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Office

POS systems

Scheduling software

Inventory management software

Job description

Role Overview: Join a structured leadership development pathway to become a Service Center Manager. In this role, you lead the customer experience as Manager on Duty, help ensure vehicle safety through preventative maintenance services, and build the operational and people-management skills needed for full store leadership.

Key Responsibilities

• Direct daily operations on the floor; direct and coach team members to deliver excellent customer service, including performing oil changes and related services as needed.
• Lead, develop, and retain a high-performing hourly team; drive measurable improvement in team performance indicators.
• Build foundational store business skills: store P&L awareness, opening/closing duties, cash reconciliation and deposits, inventory management, and labor scheduling.
• Handle customer inquiries, recommendations, and complaints according to service standards.
• Participate in structured check-ins with leadership to assess progress and readiness.
• Perform other duties as assigned.

Qualifications & Skills

• Required: 1 year of supervisory/management/team lead experience (retail, automotive, military, or customer service preferred).
• Proven ability to coach/develop others and lead shift-level operations; experience managing a team (3+ direct reports).
• Familiarity with KPIs/performance-based management; knowledge of cash handling, safety, and facility control practices.
• Basic admin capability using Microsoft Office; comfort with scheduling, inventory, and POS systems; English fluency.
• Physical ability to stand, move, and occasionally lift up to 50 lbs; willingness to work in a non-climate-controlled environment.
• High school diploma or equivalent; college degree preferred.