Store Manager

FashionUnited; Towson (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401K Eligibility with Company match

Paid time off benefits

50% off employee discount

Flexibility in scheduling

Employee discount

Job summary

A leading retail company in Towson, Maryland is seeking a Store Manager to oversee all staff and operations, ensuring the highest standards of customer satisfaction and team performance. The ideal candidate will have 4-6 years of retail experience, excellent organizational and communication skills, and a strong knowledge of retail operations. Responsibilities include team development, maintaining store standards, and meeting sales objectives. Competitive benefits include medical, dental, vision, and employee discounts.

Qualifications

• Minimum of 4-6 years of retail experience, including staff supervision.
• Excellent organizational skills and ability to coordinate people, resources.
• Strong verbal and written communication skills.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.
• Knowledge of retail operations, merchandising, inventory control, store budget preparation, and loss prevention.

Responsibilities

• Develop and lead a high-performance team that reflects the company's values.
• Maintain excellent standards and solid product knowledge in the store.
• Select and hire qualified candidates who reflect the company’s values.
• Oversee store operations to meet sales, service, organization, customer satisfaction, and profitability goals.
• Hire qualified candidates reflecting the company’s values.
• Ensure safety, loss prevention, and adherence to policies.
• Coordinate training, coaching, and staff development.
• Manage POS processing and store administration.

Skills

Organizational skills

Communication skills

Retail operations knowledge

Verbal & written communication

Flexible schedule

Education

High school diploma or equivalent

Tools

POS system

Job description

The Store Manager is responsible for overseeing all staff and operations as well as maintaining the overall presentation of the store. In this supervisory role, the Manager inspires their team by consistently demonstrating responsibility and teamwork, which are two of the company’s core values. With the ultimate goal of total customer satisfaction, the Store Manager models effective selling techniques, develops a strong client base to build sales, and achieves store profit objectives.

Responsibilities

• Develop and lead a high-performance team that reflects the company's values.
• Regularly share the company's vision and mission with the team and customers.
• Create an environment of growth, accountability, and inclusivity through development, performance management, training, and consistent coaching. Develop staff using experience in staffing, coaching, counseling, etc.
• Maintain excellent standards and solid product knowledge including merchandise promotions, test merchandise, and advertising efforts.
• Lead staff and oversee store operations. Maintain the store environment to achieve sales, service, organization, customer satisfaction, and profitability goals.
• Select and hire qualified candidates who reflect the company’s values.
• Maintain all safety and operational standards.
• Possess retail operations knowledge including sales, customer service, merchandising, inventory control, and store budget preparation.
• Ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
• Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
• Display organizational skills with the ability to coordinate people, resources, and services to address business goals and needs.
• Process information or merchandise through the computer system and POS register system.
• Be flexible and occasionally perform work outside your specific role.

Requirements

• Minimum of 4-6 years of retail experience, including staff supervision.
• High school diploma or equivalent.
• Excellent organizational skills and ability to coordinate people, resources, and services to address business goals and needs.
• Strong verbal and written communication skills.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Medical, Dental, Vision Benefits & Flexible Spending Accounts
• Life & Short/Long-Term Disability Benefits
• 401K Eligibility over the age of 21 with Company match after 6 months of employment
• Paid time off benefits including paid vacation, sick time, voting
• 50% off employee discount and 40% off immediate family discount