Store Manager

val's services; Broadview Heights (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

val's services in Broadview Heights, OH is seeking a Store Manager responsible for daily operations, staffing, training, inventory, merchandising, and delivering a positive shopping experience. You will recruit and develop a team, manage performance, uphold safety and cash-handling procedures, monitor expenses, and communicate clearly with staff and leadership to ensure policy compliance and store success.

This role requires physical stamina—lifting up to 55 pounds, standing for long periods,

Qualifications

• Ability to interpret documents, perform basic math, and operate cash registers and inventory systems.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Knowledge of retail merchandising, safety, and cash handling procedures.
• Preferred high school diploma and management experience in retail.
• Ability to lift up to 55 pounds, stand and walk frequently, and operate store equipment.
• Bilingual skills may be preferred in certain locations.

Responsibilities

• Recruit, select, train, evaluate, and retain qualified employees, ensuring proper staffing and compliance with labor laws.
• Conduct performance reviews, address gaps, and recommend pay adjustments and advancements.
• Maintain store safety, security, cleanliness, and organization, including opening and closing procedures.
• Analyze operating statements to identify trends, control expenses, and minimize shrinkage.
• Oversee inventory management, ordering, stocking, and presentation of merchandise.
• Ensure cashier accountability, cash handling accuracy, and adherence to financial controls.
• Lead with a focus on customer service, safety, and policy compliance.
• Complete necessary documentation and communicate effectively with staff and management.

Skills

Communication skills

Interpersonal skills

Organizational skills

Problem solving

Cash handling

Inventory systems

Education

High school diploma

Tools

Cash registers

Inventory systems

Job description

Role Overview

Responsible for managing store operations, including staffing, training, inventory, merchandising, and customer service to ensure efficient store performance and a positive shopping experience.

Key Responsibilities

• Recruit, select, train, evaluate, and retain qualified employees, ensuring proper staffing and compliance with labor laws.
• Conduct performance reviews, address gaps, and recommend pay adjustments and advancements.
• Maintain store safety, security, cleanliness, and organization, including opening and closing procedures.
• Analyze operating statements to identify trends, control expenses, and minimize shrinkage.
• Oversee inventory management, ordering, stocking, and presentation of merchandise.
• Ensure cashier accountability, cash handling accuracy, and adherence to financial controls.
• Lead with a focus on customer service, safety, and policy compliance.
• Complete necessary documentation and communicate effectively with staff and management.

Qualifications & Skills

• Ability to interpret documents, perform basic math, and operate cash registers and inventory systems.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Knowledge of retail merchandising, safety, and cash handling procedures.
• Preferred high school diploma and management experience in retail.
• Ability to lift up to 55 pounds, stand and walk frequently, and operate store equipment.
• Bilingual skills may be preferred in certain locations.

Core Competencies

Alignment with company values, leadership, collaboration, customer focus, staff development, and legal compliance.