Store Leadership Trainee: Path to General Manager

Books A Million; Conroe (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Books A Million in Texas is seeking a General Manager in Training (GMIT) to oversee day-to-day store operations with the management team to maximize sales and customer service. Upon program completion, candidates may be considered for a store location of their own.

The GMIT will rotate through roles with primary duties including managing on duty, planning store activities, and coaching staff to achieve high performance. This role is full-time with up to 45 hours per week.

Qualifications

• Must be 21 years of age or older.
• High school diploma or equivalent required; college degree in business-related field preferred.
• Previous supervisor experience.
• Strong customer service skills.
• Ability to supervise a large number of associates.
• Strong decision-making, communication, and merchandising skills.
• Successful completion of all required background screenings.

Responsibilities

• Maximizes profits and customer service by leading and operating the store in accordance with policy.
• Operates the store as the Manager On-Duty with the management team.
• Plans, organizes, and directs store activities under the direction of the General Manager.
• Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.
• Maintains category merchandising and cleanliness and ensures operational efficiency and product flow.
• Trains and develops Associates and Leads.
• Coaches, trains, and develops the Management staff under the direction of the General Manager.
• Facilitates effective communication to all store Associates through daily briefings and weekly/monthly meetings.
• Assists the General Manager in creating store schedules for adequate coverage.
• Consults with the General Manager on associate and manager performance.
• Assists General Manager in enhancing store’s reputation by community relations and partnerships.
• Drops off bank deposits and pick up change order as needed
• Performs other duties as assigned.
• Duties may vary depending on store size or store volume.

Skills

Interpersonal Skills

Team Management

Action Orientation

Verbal & Written Communication

Education

High school diploma or equivalent

College degree in business-related field preferred

Job description

Books A Million in Texas is seeking a General Manager in Training (GMIT) to oversee day-to-day store operations with the management team to maximize sales and customer service. Upon program completion, candidates may be considered for a store location of their own.

The GMIT will rotate through roles with primary duties including managing on duty, planning store activities, and coaching staff to achieve high performance. This role is full-time with up to 45 hours per week.