Store Leadership Specialist: Customer Focus & Retail Ops

Dollar General; Pensacola (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager to help run a clean, customer-first store. You will supervise employees, manage merchandise, handle deposits, and protect company assets under the Store Manager's direction.

You'll open/close the store several days weekly, train staff, and ensure policy compliance while maintaining inventory discipline and planograms. This full-time role emphasizes service and accountability at a fast pace.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.
• Ability to read and interpret documents and follow instructions.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Supervisory experience

Cash handling & deposits

Merchandise presentation

Inventory management

Cash register operations

Education

High school diploma or equivalent

Job description

Dollar General is seeking an Assistant Store Manager to help run a clean, customer-first store. You will supervise employees, manage merchandise, handle deposits, and protect company assets under the Store Manager's direction.

You'll open/close the store several days weekly, train staff, and ensure policy compliance while maintaining inventory discipline and planograms. This full-time role emphasizes service and accountability at a fast pace.