Store Leader: Customer Experience & Operations

Dollar General; Hazleton (Luzerne County); Presencial; USD 42 000 - 65 000; Tempo integral

Resumo da oferta

Dollar General is seeking an Assistant Store Manager to support a clean, organized store with a customer-first focus. You will supervise staff, help manage merchandise and deposits, and ensure compliance with company policies.

Strong communication, scheduling and training abilities are essential, along with experience in cash handling, planograms and inventory control. You will open/close the store several days a week and support loss-prevention efforts while maximizing profitability.

Qualificações

• High school diploma or equivalent strongly preferred.
• One year of experience in a retail environment and six months supervisory experience preferred.
• Strong customer service and communication skills.

Responsabilidades

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Conhecimentos

Customer service

Leadership

Scheduling

Training

Safety meetings

Merchandise display

Inventory control

Planograms

Cash handling

Cashier accountability

Bank deposits

Communication

Problem solving

Organization

Reading diagrams

Math calculations

Cash register

Bank deposits transport

Formação académica

High school diploma

Descrição da oferta de emprego

Dollar General is seeking an Assistant Store Manager to support a clean, organized store with a customer-first focus. You will supervise staff, help manage merchandise and deposits, and ensure compliance with company policies.

Strong communication, scheduling and training abilities are essential, along with experience in cash handling, planograms and inventory control. You will open/close the store several days a week and support loss-prevention efforts while maximizing profitability.