Store Leadership Pro: Drive Sales & Service

Pure Hockey, LLC; North Olmsted (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus Plan

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

401(k)

Paid Time Off

Paid Holidays

Parental Leave

Employee Discount

Job summary

Pure Hockey, LLC is seeking a Senior Assistant Store Manager to support the Store Manager in daily store operations, driving sales, merchandising standards and operational excellence through leading a high performing team.

You will collaborate with peers and the Area Manager to assess customer needs and develop best methods for achieving service, sales and operational objectives while occasionally providing full leadership over the store.

Qualifications

• Previous retail management experience.
• Proven experience in a retail/customer service environment.
• Knowledge of inventory management and merchandising techniques.
• Ability to recruit, hire and develop employees.
• Demonstrate effective interpersonal, organizational and leadership skills.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Office and other relevant software.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Oversee daily operations, manage staff, and ensure customer satisfaction.
• Assist in the areas of Merchandising, Operations, and Customer Service
• Ensure a high level of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training.
• Assist in recruiting, hiring, and onboarding new staff members
• Manage and train staff to ensure high-quality customer service
• Act as a partner between customers, sales associates, and store leadership
• Maintain an awareness of all product knowledge, and current or upcoming product
• Contributes to a positive and inclusive work environment

Skills

Retail management

Customer service

Leadership

Analytical skills

Interpersonal skills

Microsoft Office

Tools

Microsoft Office

Job description

Pure Hockey, LLC is seeking a Senior Assistant Store Manager to support the Store Manager in daily store operations, driving sales, merchandising standards and operational excellence through leading a high performing team.

You will collaborate with peers and the Area Manager to assess customer needs and develop best methods for achieving service, sales and operational objectives while occasionally providing full leadership over the store.