Store Leadership Manager — People, Performance & Inclusion

Apple Inc.; New Jersey; On-site; USD 53,000 - 88,000; Full time

Benefits offered by this job

Medical and dental coverage

Employee stock purchase plan

Relocation assistance

Tuition reimbursement

Job summary

Apple Inc. Burlington store in Massachusetts is seeking an experienced Store Manager to lead a team, coach staff, and deliver exceptional customer experiences.

You will recruit, train, and develop talent, participate in Floor Leadership, and ensure business priorities are met while upholding Apple’s standards for inclusion and service.

Base pay range mentioned is $38.54–$64.22 per hour, with comprehensive benefits and growth opportunities within Apple Retail.

Qualifications

• Experience leading others in retail, sales, or a related field.
• Proficient in written and spoken English.
• Availability to work a schedule based on business needs including nights, weekends, and holidays.

Responsibilities

• Lead and coach a store team to deliver exceptional customer experiences.
• Recruit, train, and develop team members to grow their skills.
• Actively participate in Floor Leadership and ensure performance goals are met.
• Address customer and team member concerns and escalate when appropriate.
• Drive store priorities through operational planning while upholding company policies.

Skills

Team leadership

Customer service

Retail operations

English proficiency

Job description

Apple Inc. Burlington store in Massachusetts is seeking an experienced Store Manager to lead a team, coach staff, and deliver exceptional customer experiences.

You will recruit, train, and develop talent, participate in Floor Leadership, and ensure business priorities are met while upholding Apple’s standards for inclusion and service.

Base pay range mentioned is $38.54–$64.22 per hour, with comprehensive benefits and growth opportunities within Apple Retail.