Retail Store Manager — Lead Inclusive, High-Impact Team

Lex; Natick (MA); On-site; USD 110,411,000 - 184,127,000; Full time

Benefits offered by this job

Medical and dental coverage

Employee stock purchase plan

Relocation assistance

Job summary

Apple Store in Natick, MA is seeking a Manager to lead a team, coach and develop staff, and deliver exceptional customer experiences. You’ll participate in Floor Leadership, drive store performance, and ensure operations align with company priorities while maintaining a safe, inclusive environment.

The role emphasizes recruiting, training, and retaining a high-performing team, with focus on inclusion, safety, and brand standards in a retail setting.

Qualifications

• Must be available to work a schedule based on business needs, including nights, weekends, and public holidays in the retail store.
• Proficient in written and spoken English.
• Experience leading others in retail, sales, or a related field.

Responsibilities

• Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.
• Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered.
• Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas.
• Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information.

Skills

Team leadership

Retail experience

Communication skills

Job description

Apple Store in Natick, MA is seeking a Manager to lead a team, coach and develop staff, and deliver exceptional customer experiences. You’ll participate in Floor Leadership, drive store performance, and ensure operations align with company priorities while maintaining a safe, inclusive environment.

The role emphasizes recruiting, training, and retaining a high-performing team, with focus on inclusion, safety, and brand standards in a retail setting.