Store Leadership Lead — Customer Experience

Columbia Sportswear Company; Arvin (CA); On-site; USD 27,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

401k with match

Employee discounts

FSA/HSA

Job summary

Columbia Sportswear Company is seeking a Retail Supervisor to join the Store Leadership Team. You will provide leadership and direction to diverse associate-level staff in an assigned area, fostering a positive environment while upholding company values and standards.

Responsibilities include overseeing daily operations, coaching staff, managing department profitability through receiving, replenishing, and processing, and collaborating with leadership on policies.

Qualifications

• No specific education required (High School Diploma or GED preferred)
• 2-5 years of experience in position or specialization
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

Responsibilities

• Oversees the day-to-day work of associate level staff.
• Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store.
• Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing.
• Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example.
• Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility.
• Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors.

Skills

POS operation

Communication

Customer service

Team supervision

Education

High School Diploma or GED preferred

Tools

POS system hardware

POS software

Job description

Columbia Sportswear Company is seeking a Retail Supervisor to join the Store Leadership Team. You will provide leadership and direction to diverse associate-level staff in an assigned area, fostering a positive environment while upholding company values and standards.

Responsibilities include overseeing daily operations, coaching staff, managing department profitability through receiving, replenishing, and processing, and collaborating with leadership on policies.