Store Leadership Supervisor: Elevate Customer Experience

Columbia Sportswear; Elizabeth (NJ); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

401k plan

Medical, dental, vision

Employee discounts

Job summary

Columbia Sportswear Company in Elizabeth, NJ seeks a Retail Supervisor as part of the Store Leadership Team. You will lead associate-level staff, ensure store procedures, and guide customer experiences, upholding Columbia's values.

Responsibilities include directing daily operations, coaching teammates, and managing department profitability through receiving, replenishment, and sales processing. Work closely with leadership on policies and standards.

Qualifications

• 2-5 years of experience in position or specialization.
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.
• Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers.

Responsibilities

• Oversees the day-to-day work of associate level staff.
• Provide direction and guidance, training, and coaching to associate-level team members to ensure efficient and effective operations and proper store procedures to support the overall customer experience in-store.
• Supervise assigned department of responsibility, overseeing the profitability of the store by receiving, handling, replenishing, and processing.
• Create and maintain store culture through teamwork and coaching, displaying a high professional standard of individual behavior and leading by example.
• Collaborate with the store leadership team concerning policies, procedures, and standards for assigned areas of responsibility.
• Maintain company standards and policies; ensure that employees adhere to procedures and quality standards, working to resolve any problems or errors.

Skills

POS system operation

Communication

Leadership

Job description

Columbia Sportswear Company in Elizabeth, NJ seeks a Retail Supervisor as part of the Store Leadership Team. You will lead associate-level staff, ensure store procedures, and guide customer experiences, upholding Columbia's values.

Responsibilities include directing daily operations, coaching teammates, and managing department profitability through receiving, replenishment, and sales processing. Work closely with leadership on policies and standards.