Store Leadership & Growth Coach — Ops, Sales & Training

Abercrombie & Fitch Co.; Conklin (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

401(K) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy with hands-on store operations in a dynamic retail environment. You will drive sales by analyzing the business, delivering exceptional customer service, and leading daily store activities.

You will oversee staffing, training, and development while leveraging product knowledge to enhance customer experience. This role emphasizes growth from within and leadership development for future store leadership

Qualifications

• Bachelor's degree or 1 year of supervisory experience in a customer-facing role.
• Strong customer focus and fashion awareness.
• Motivated to drive results with a strong work ethic.
• Excellent communication and interpersonal skills.
• Team-building and coaching abilities.
• Take initiative and remain confident under pressure.
• Multitask in a fast-paced environment.

Responsibilities

• Perform opening and closing routines.
• Supervise salesfloor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Operate register and POS systems.
• Fulfill OMNI Channel orders.
• Represent the Brand and company culture and values.

Skills

Customer service

Leadership

Communication

Team building

Initiative

Detail oriented

Multitasking

Proactive thinking

Fast-paced environment

Education

Bachelor's degree

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend business strategy with hands-on store operations in a dynamic retail environment. You will drive sales by analyzing the business, delivering exceptional customer service, and leading daily store activities.

You will oversee staffing, training, and development while leveraging product knowledge to enhance customer experience. This role emphasizes growth from within and leadership development for future store leadership