Store Leadership Coach: Grow Teams & Customer Experience

Walmart Inc.

La Habra (CA)

On-site

USD 71,000 - 100,000

Full time

37 hours ago
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Benefits offered by this job

Health benefits (medical, vision, and
401(k) and stock purchase
Paid time off and leave programs
Live Better U education benefit

Job summary

Walmart Inc. in La Habra, CA is seeking a store leadership role to drive team performance, customer service excellence, and store profitability.

You will lead by teaching, listening to associates, and guiding store operations to align with company direction and OBW service standards. The role emphasizes supervising hourly associates, promoting belonging, and implementing action plans to improve customer experience, inventory flow, and merchandising.

Qualifications

  • 2 years of college or equivalent combination of education and experience.
  • 1 year retail experience and 1 year supervisory experience or 2 years general work experience and 1 year supervisory experience.
  • Bachelor of Science in Business Management and Leadership via Live Better U and Bellevue University is preferred.

Responsibilities

  • Lead and develop teams by teaching, training, and providing feedback to associates.
  • Ensure customer service excellence by following Walmart's One Best Way (OBW) service model.
  • Drive store financial performance through reviewing PL statements, budgeting, forecasting, and controlling expenses.

Skills

Leadership
Customer service
Data-driven decisions

Education

2 years of college
1 year retail experience + 1 year supervisory experience
Bachelor degree in Business Management (preferred)

Job description

Walmart Inc. in La Habra, CA is seeking a store leadership role to drive team performance, customer service excellence, and store profitability.

You will lead by teaching, listening to associates, and guiding store operations to align with company direction and OBW service standards. The role emphasizes supervising hourly associates, promoting belonging, and implementing action plans to improve customer experience, inventory flow, and merchandising.

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