Store Leadership Coach & Customer Experience Driver

Lids; Denver (CO); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Generous employee discount

Career development opportunities

Early Wage Access

Job summary

Lids is seeking an Assistant Store Manager in Denver, CO to lead daily operations, drive sales, and ensure exceptional customer experiences. You will oversee staff, uphold merchandising standards, and deliver on store performance metrics.

You will mentor team members, enforce policy compliance, and collaborate with the Store Manager to create a fun and inclusive environment while representing the Lids brand with professionalism.

Qualifications

• Proven ability to drive sales and meet KPIs.
• Strong communication with customers and team members.
• Capable of working without constant supervision.

Responsibilities

• Lead selling strategy to achieve KPIs and sales targets.
• Resolve customer feedback and address issues promptly.
• Encourage participation in membership programs and special offers.
• Maintain visual merchandising, signage, and store cleanliness.
• Uphold professional appearance and dress code.
• Schedule and staff the store; support training of personnel.

Skills

Sales performance

Interpersonal skills

Independent work

Job description

Lids is seeking an Assistant Store Manager in Denver, CO to lead daily operations, drive sales, and ensure exceptional customer experiences. You will oversee staff, uphold merchandising standards, and deliver on store performance metrics.

You will mentor team members, enforce policy compliance, and collaborate with the Store Manager to create a fun and inclusive environment while representing the Lids brand with professionalism.