Retail Team Lead - Fan Experience & Store Growth

Lids; Denver (CO); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plan

Employer-paid benefits: disability, AD

Paid Time Off

Employee discount

Career development opportunities

Early Wage Access

Bonus potential

Job summary

Lids Sports Group is seeking an Assistant Store Manager in Denver to lead day-to-day store operations, drive sales, and deliver exceptional customer service. You will oversee scheduling, training, and supervision of store associates, while ensuring adherence to brand standards and policies.

You will collaborate with store leadership to achieve KPIs, manage inventory, and maintain a welcoming, inclusive environment for the team and customers in a fast-paced retail setting.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and clear verbal communication.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints.
• Manage store associates through training programs and goal setting.
• Administer discipline with verbal and written warnings.
• Assist in recruiting and training store personnel.
• Lead selling strategy to achieve KPIs and deliver exceptional customer service.
• Ensure compliance with company policies and store safety.

Skills

Strong interpersonal skills

Clear verbal communication

Ability to work unsupervised

Job description

Lids Sports Group is seeking an Assistant Store Manager in Denver to lead day-to-day store operations, drive sales, and deliver exceptional customer service. You will oversee scheduling, training, and supervision of store associates, while ensuring adherence to brand standards and policies.

You will collaborate with store leadership to achieve KPIs, manage inventory, and maintain a welcoming, inclusive environment for the team and customers in a fast-paced retail setting.