Store Supervisor & Customer Experience Coach

Vf Corporation; Cypress (TX); On-site; USD 24,000 - 33,000; Full time

Job summary

The North Face Supervisor role at VF Corporation is focused on leading a store team, driving exceptional customer experiences, and ensuring operational excellence. You will coach associates, manage daily store activities, and partner with store leadership to maximize profitability.

This fast-paced retail position requires 1+ years of leadership experience, a high school diploma or equivalent, and a passion for delivering outstanding service in a dynamic environment.

Qualifications

• Foundational skills: drive results through store teams and exceed goals.
• Ability to coach, motivate, and lead diverse teams.
• Strong communication skills across all levels.
• Adaptable and solution‑oriented in fast‑paced retail environments.

Responsibilities

• Deliver high levels of personalized customer engagement through genuine interactions.
• Assist in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to meet productivity and customer service targets.
• Supervise daily store operations, including opening/closing, floor coverage and task delegation.
• Support stockroom operations and ensure timely product flow to the sales floor.
• Participate in training and onboarding of new team members; provide ongoing feedback.

Skills

Retail leadership

Customer engagement

Coaching

Operations management

Communication

Education

High School Diploma or equivalent

Tools

Retail software tools

Job description

The North Face Supervisor role at VF Corporation is focused on leading a store team, driving exceptional customer experiences, and ensuring operational excellence. You will coach associates, manage daily store activities, and partner with store leadership to maximize profitability.

This fast-paced retail position requires 1+ years of leadership experience, a high school diploma or equivalent, and a passion for delivering outstanding service in a dynamic environment.