Store Leader: World-Class Customer Experience

Comcast Resume; Leesburg (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Comcast in Leesburg, FL seeks an in-store leader to deliver a best-in-class customer and employee experience while driving sales and operational performance. You will hire, coach and evaluate team members, manage staffing and budgets, and ensure cash handling accuracy.

You will coach staff on product positioning, oversee merchandising, and leverage feedback tools like NPS to lift customer satisfaction and store metrics.

Qualifications

• Bachelor's degree required or equivalent combination of coursework and experience.
• 5-7 years of relevant work experience.
• Equal opportunity employer statement included in posting.

Responsibilities

• Delivers a best in class customer and employee experience while achieving sales goals.
• Ensures a culture aligned with company expectations through talent development and coaching.
• Manages cash handling policies and daily financial controls.
• Oversees merchandising, brand adherence, and training compliance.
• Coaches staff on product positioning and service excellence.
• Manages staffing levels, scheduling and in-store operations.

Skills

Customer interactions

Customer satisfaction

Meeting organization

Mobile telephones

Net Promoter Score

Sales

Service excellence

Education

Bachelor's Degree

Job description

Comcast in Leesburg, FL seeks an in-store leader to deliver a best-in-class customer and employee experience while driving sales and operational performance. You will hire, coach and evaluate team members, manage staffing and budgets, and ensure cash handling accuracy.

You will coach staff on product positioning, oversee merchandising, and leverage feedback tools like NPS to lift customer satisfaction and store metrics.