Retail Store Manager — Lead Customer Experience & Growth

Comcast; Leesburg (FL); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Comcast is seeking a Store Manager in Leesburg, FL to lead a high-performing in-store team and deliver a best-in-class customer experience while achieving financial targets.

You will hire, coach and evaluate staff, manage merchandising, inventory, scheduling, cash handling and store operations, and build strong partnerships with regional stakeholders.

Required: a Bachelor’s Degree and 5–7 years of retail leadership; strong customer service and NPS mindset; ability to work nights and weekends.

Qualifications

• Bachelor's Degree required; related experience may substitute.
• 5–7 years of relevant work experience in retail leadership.
• Strong leadership and customer service skills.

Responsibilities

• Delivers a world class customer and employee experience, achieving sales goals and running an operationally sound business.
• Ensures a culture consistent with company expectations by selecting talent and coaching daily.
• Manages merchandising, store operations, inventory, cash handling and scheduling.
• Leverages tools to monitor customer feedback and improve the store experience.
• Builds collaborative relationships with market, region and division stakeholders.
• Leads the retail experience of a well-visited location and participates in product and design pilots.

Skills

Retail management experience

Net Promoter Score (NPS)

Sales

Customer interactions

Customer satisfaction

Service excellence

Mobile devices

Education

Bachelor's Degree

Job description

Comcast is seeking a Store Manager in Leesburg, FL to lead a high-performing in-store team and deliver a best-in-class customer experience while achieving financial targets.

You will hire, coach and evaluate staff, manage merchandising, inventory, scheduling, cash handling and store operations, and build strong partnerships with regional stakeholders.

Required: a Bachelor’s Degree and 5–7 years of retail leadership; strong customer service and NPS mindset; ability to work nights and weekends.