Store Leader – Vision Care & Customer Experience

EssilorLuxottica; Lubbock (TX); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Employee discounts

Bonus potential

Job summary

LensCrafters, part of EssilorLuxottica, seeks a Store Manager in Lubbock, TX, to lead the team and deliver exceptional customer experiences. You will drive KPIs, coach staff, and ensure flawless execution of the brand story within the store environment.

The role requires 4+ years in management, strong communication skills, and deep knowledge of store operations and optics. Join our team for a dynamic, customer-focused environment with growth opportunities.

Qualifications

• 4+ years of management/supervisory experience.
• Knowledge of operations, processes and business implications.
• Strong influencing and negotiating skills.
• Knowledge of optical theory and merchandise.
• Strong communication and listening skills.

Responsibilities

• Ensure unsurpassed Customer Service.
• Provide training and coaching to the team.
• Analyzes reporting to create action plans to improve store KPIs.
• Attracts and hires highly engaged team.
• Partners with the Doctor of Optometry to elevate the customer and patient experience.
• Maintains safety programs and a fun working environment.

Skills

Customer service

Team leadership

Sales skills

Operations knowledge

Communication

Education

High School diploma

College degree preferred

Tools

Cash register

Computers

Calculators

Job description

LensCrafters, part of EssilorLuxottica, seeks a Store Manager in Lubbock, TX, to lead the team and deliver exceptional customer experiences. You will drive KPIs, coach staff, and ensure flawless execution of the brand story within the store environment.

The role requires 4+ years in management, strong communication skills, and deep knowledge of store operations and optics. Join our team for a dynamic, customer-focused environment with growth opportunities.