Store Leader & Trainer (LOD) - Customer Experience

The Children's Place; United States; On-site; USD 35,000 - 50,000; Full time

Job summary

The Children’s Place is seeking a Store Lead in Indianapolis, IN to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and Leader on Duty responsibilities. You will represent the brand, engage customers, and uphold store standards while supporting teamwork and employee development.

Responsibilities include coaching, addressing performance concerns with associates, participating in training initiatives, and driving store profitability through effective

Qualifications

• Must be able to engage customers with friendly, professional demeanor.
• Detail oriented with strong organizational skills.
• Ability to prioritize tasks in a fast-paced environment.
• Team player with good communication and collaboration.
• Willingness to give and receive performance feedback.
• Commitment to self-development and growth.

Responsibilities

• Assist in developing talent through training of associates, including coaching conversations.
• Partner with Store Manager on performance concerns and corrective actions.
• Support company training and development initiatives.
• Provide timely, objective feedback to employees.
• Drive customer service by modeling brand standards on the floor.

Job description

The Children’s Place is seeking a Store Lead in Indianapolis, IN to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and Leader on Duty responsibilities. You will represent the brand, engage customers, and uphold store standards while supporting teamwork and employee development.

Responsibilities include coaching, addressing performance concerns with associates, participating in training initiatives, and driving store profitability through effective