Store Leader & Team Coach—Operations & Growth

Royal Farms; Richmond (VA); On-site; USD 42,000 - 55,000; Full time

Job summary

Royal Farms is seeking an Assistant Store Manager in Richmond, VA to support the Store Manager in daily operations and strategic planning. You will supervise staff, develop talent, handle customer escalations, and ensure standards across service, safety, and cash controls.

The role emphasizes leadership, strong communication, and a customer-focused approach to drive sales and community engagement. Eligible incentive earnings supplement the hourly base pay in a full-time setting.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required; associate degree preferred.
• Minimum 1 year of experience in fast food, retail, or related management.
• Proven leadership and ability to supervise teams.
• Strong communication and organizational skills.
• Basic business math and computer skills.

Responsibilities

• Support Store Manager in daily store operations and short-term planning.
• Lead and develop store team through recruitment, onboarding and training.
• Coach and provide feedback to associates to meet performance standards.
• Ensure compliance with policies, safety, and cash handling procedures.
• Analyze store performance and support strategies to improve sales and profitability.

Skills

Leadership

Customer service

Communication

Organizational skills

People management

Business math

Decision making

Education

High school diploma or GED

Associate degree preferred

Job description

Royal Farms is seeking an Assistant Store Manager in Richmond, VA to support the Store Manager in daily operations and strategic planning. You will supervise staff, develop talent, handle customer escalations, and ensure standards across service, safety, and cash controls.

The role emphasizes leadership, strong communication, and a customer-focused approach to drive sales and community engagement. Eligible incentive earnings supplement the hourly base pay in a full-time setting.