Store Leader & Team Builder

Carter's, Inc.; New York (NY); Sur place; USD 38 000 - 50 000; Plein temps

Avantages offerts par ce poste

Health benefits

30% employee discount

Referral bonuses

Tuition-free GED/degree program

Résumé du poste

Carter's, Inc. in New York, NY is seeking a Store Manager to lead a team and be the first face of our brand for growing families. You’ll coach your team to reach their potential, become product experts, and own their careers.

The role emphasizes building a welcoming, inclusive environment, strong customer focus, and driving store performance through merchandising, payroll and KPI analysis. You’ll engage in omnichannel execution and development programs.

Qualifications

• Minimum of 3 years of retail or related management experience leading direct reports.
• A high school diploma or GED.
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)

Responsabilités

• Build a talent pipeline through networking and recruiting
• Develop succession plans by training and developing your team
• Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
• Grow leaders through providing direction, delegation, and investing in their development
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit
• Execute Company’s direction on merchandising and operations
• Manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Reduce loss through a consistent level of customer service, education, and operational controls

Connaissances

Leadership

Retail management

Communication

Outlook

Excel

Team development

Customer service

Formation

High school diploma or GED

Outils

Outlook

Excel

Web navigation

Description du poste

Carter's, Inc. in New York, NY is seeking a Store Manager to lead a team and be the first face of our brand for growing families. You’ll coach your team to reach their potential, become product experts, and own their careers.

The role emphasizes building a welcoming, inclusive environment, strong customer focus, and driving store performance through merchandising, payroll and KPI analysis. You’ll engage in omnichannel execution and development programs.