Store Leader & Talent Coach - Growth & Brand Expert

Carters; Charlotte (NC); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Paid time off

Job summary

Carter's in Charlotte, NC is seeking a Store Manager to lead the team on the sales floor and deliver the Carter's brand experience. You will coach staff, ensure outstanding customer service, and drive store performance while managing daily operations.

You will build a strong talent pipeline, foster an inclusive culture, coordinate merchandising, and monitor KPIs to grow sales. The role requires 3+ years retail leadership, and the ability to lift 40 pounds and work varied shifts.

Qualifications

• 3+ years retail or related management experience leading direct reports.
• High school diploma or GED required.
• Ability to lift 40 pounds and stand for extended periods.
• Excellent verbal and written communication.

Responsibilities

• Build a talent pipeline through networking and recruiting.
• Foster a positive, inclusive work environment and coach leaders.
• Lead omnichannel initiatives and ensure store operations.
• Analyze KPIs to drive sales and reduce loss.
• Direct the Leader on Duty program and customer engagement.
• Lead merchandising and payroll/budget management.

Skills

Leadership experience

Communication skills

Customer service orientation

Technical literacy

Education

High school diploma or GED

Tools

Outlook

Excel

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Job description

Carter's in Charlotte, NC is seeking a Store Manager to lead the team on the sales floor and deliver the Carter's brand experience. You will coach staff, ensure outstanding customer service, and drive store performance while managing daily operations.

You will build a strong talent pipeline, foster an inclusive culture, coordinate merchandising, and monitor KPIs to grow sales. The role requires 3+ years retail leadership, and the ability to lift 40 pounds and work varied shifts.