Store Lead & Customer Experience Coach - Part-Time

The Children's Place; Pennsylvania; On-site; USD 16,531 - 24,796; Part time

Job summary

The Children's Place in Springfield, PA is seeking a Part-Time Store Lead to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and Leader on Duty responsibilities.

You will model exceptional customer service, manage weekly payroll, and help coach associates while upholding brand standards. The role requires strong communication, teamwork, and flexibility to meet store needs.

Qualifications

• Strong customer service and engagement abilities are required.
• Must be detail-oriented and able to multitask.
• Ability to prioritize tasks and work in a team.
• Excellent communication and adaptability in a fast-paced retail environment.
• Experience with payroll processing and scheduling is a plus.
• Proficient with Microsoft Office and internal store applications.

Responsibilities

• Assist in developing talent through coaching during interactions.
• Support Store Manager with performance concerns.
• Participate in training and development initiatives.
• Provide timely, objective feedback to associates.
• Demonstrate exceptional customer service on the sales floor.
• Contribute to store productivity via payroll and scheduling.
• Maintain store standards and brand integrity.

Skills

Customer engagement

Detail oriented

Task prioritization

Team player

Feedback delivery

Self-development

Communication

Adaptability

Time management

Microsoft Office

Internal apps

Flexible schedule

Education

High school diploma or equivalent

Job description

The Children's Place in Springfield, PA is seeking a Part-Time Store Lead to support the Store Leadership Team with cash-wrap operations, opening/closing procedures, and Leader on Duty responsibilities.

You will model exceptional customer service, manage weekly payroll, and help coach associates while upholding brand standards. The role requires strong communication, teamwork, and flexibility to meet store needs.