Store Leader – Retail Excellence & Inclusive Team

Lex; Boston (MA); On-site; USD 125,000 - 209,000; Full time

Benefits offered by this job

Medical and dental coverage

Employee stock programs

Relocation assistance

Tuition reimbursement

Job summary

Apple Retail in Boston is seeking a Store Leader to build and lead a team that engages customers in a dynamic environment. You will drive excellence in performance, uphold Apple's priorities, and create high-quality shopping experiences for guests.

You will recruit, train, and retain a diverse, high-performing team, remove obstacles to improve customer experience, set scheduling aligned with business needs, and coach teams to deliver measurable results while upholding Apple policies.

Qualifications

• 5+ years of leadership experience in retail, sales, or a related field.
• Proficient in written and spoken English (sign language supported).
• Be available to work a schedule based on business needs, including nights, weekends and holidays.

Responsibilities

• Lead and coach a team that identifies customers needs, provide exceptional customer interactions, and deliver on Apple's business priorities.
• Coach and develop leaders to create high-performing teams that deliver exceptional results.
• Attract, recruit, train, develop, and retain a diverse, high-performing team.
• Contribute to an inclusive environment by respecting differences and encouraging learning.

Skills

Leadership experience

English proficiency

Job description

Apple Retail in Boston is seeking a Store Leader to build and lead a team that engages customers in a dynamic environment. You will drive excellence in performance, uphold Apple's priorities, and create high-quality shopping experiences for guests.

You will recruit, train, and retain a diverse, high-performing team, remove obstacles to improve customer experience, set scheduling aligned with business needs, and coach teams to deliver measurable results while upholding Apple policies.