Store Leader: Pet Care & Customer Experience

Petco; California (MO); On-site; USD 26,000 - 39,000; Full time

Job summary

Petco is seeking a Key Holder to join our store leadership, opening and closing responsibilities, and daily operations to deliver a safe, welcoming environment for pets, partners, and customers.

You will supervise partners, support merchandising, handle transactions, and help maintain high standards of service. Flexible scheduling including evenings, weekends, and holidays; prior retail supervisory experience preferred.

Qualifications

• Previous retail supervisory experience preferred.
• Strong leadership and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Cash handling and basic math skills.

Responsibilities

• Uphold Petco's animal care standards and safety.
• Open and close the store, following cash handling and security procedures.
• Supervise partners and provide guidance during shifts.
• Deliver friendly, knowledgeable service to customers.
• Execute merchandising standards and maintain clean store environment.
• Assist with inventory, pricing accuracy and planograms.

Skills

Leadership

Problem-solving

Communication

Multitasking

Cash handling

Customer service

Job description

Petco is seeking a Key Holder to join our store leadership, opening and closing responsibilities, and daily operations to deliver a safe, welcoming environment for pets, partners, and customers.

You will supervise partners, support merchandising, handle transactions, and help maintain high standards of service. Flexible scheduling including evenings, weekends, and holidays; prior retail supervisory experience preferred.