Store Leadership Key Holder: Lead, Service, & Ops

Petco; Kinnelon (NJ); On-site; USD 23,000 - 36,000; Full time

Job summary

Petco is seeking a Key Holder to join our Pet Care Center team in a fast-paced retail environment. You will supervise partners on the floor, open and close the store, and provide friendly, knowledgeable service to customers and their pets.

Responsibilities include merchandising, cash handling, training new partners, and ensuring safety and cleanliness. This role offers growth opportunities within a collaborative team dedicated to pet care excellence.

Qualifications

• Retail supervisory experience preferred.
• Strong communication and leadership skills.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Open and close the store and follow cash handling, safety, and security protocols.
• Provide friendly, knowledgeable service to customers and pets.
• Lead on the floor by supervising partners and guiding daily tasks.
• Assist with training new partners and reinforce best practices on the sales floor.
• Maintain merchandise presentation, pricing, and store standards.
• Process transactions, returns, and exchanges accurately and efficiently.

Skills

Leadership

Problem-solving

Communication

Multitasking

Cash handling

Detail oriented

Tools

POS system

Job description

Petco is seeking a Key Holder to join our Pet Care Center team in a fast-paced retail environment. You will supervise partners on the floor, open and close the store, and provide friendly, knowledgeable service to customers and their pets.

Responsibilities include merchandising, cash handling, training new partners, and ensuring safety and cleanliness. This role offers growth opportunities within a collaborative team dedicated to pet care excellence.