Shift Leader: Pet Care & Customer Experience

Petco Animal Supplies, Inc.; Whitestown (IN); On-site; USD 42,000 - 52,000; Full time

Job summary

Petco Animal Supplies, Inc. is hiring a Key Holder to join our Pet Care Center team. You will supervise partners, open and close the store, and serve as a point of contact when management is absent, ensuring a safe, welcoming environment for pets and customers.

You will support daily operations, merchandise accurately, handle cash transactions, and assist with inventory and promotions to achieve store goals while delivering friendly, knowledgeable service.

Qualifications

• Retail experience required; supervisory experience preferred.
• Strong leadership and communication skills.
• Able to work flexible hours including evenings, weekends, and holidays.

Responsibilities

• Open and close the store as scheduled and follow cash handling procedures.
• Supervise store partners, provide guidance, and ensure smooth daily operations.
• Maintain merchandising standards, pricing, signage, and planograms on the sales floor.
• Assist with inventory counts, product replenishment, and shrink awareness.

Skills

Leadership

Customer service

Cash handling

Problem solving

Job description

Petco Animal Supplies, Inc. is hiring a Key Holder to join our Pet Care Center team. You will supervise partners, open and close the store, and serve as a point of contact when management is absent, ensuring a safe, welcoming environment for pets and customers.

You will support daily operations, merchandise accurately, handle cash transactions, and assist with inventory and promotions to achieve store goals while delivering friendly, knowledgeable service.