Store Leader (Key Holder) - Pet Care & Service

Petco Animal Supplies, Inc.

Lansing (MI)

On-site

USD 38,000 - 52,000

Full time

6 days ago
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Job summary

Petco Animal Supplies, Inc. seeks a Key Holder to support store leadership in daily operations and deliver exceptional customer experiences while ensuring a safe, welcoming environment for pets, partners, and customers.

You will supervise partners, open/close the store, and act as a point of contact when management is not present, on a role that rewards reliable leadership and on-floor problem-solving.

Qualifications

  • Previous retail experience preferred, with supervisory experience viewed favorably.
  • Strong leadership, problem-solving and decision-making skills.
  • Excellent communication and interpersonal abilities.
  • Ability to multitask effectively in a fast-paced environment.
  • Basic math skills and experience handling cash and transactions.

Responsibilities

  • Open and close the store while following cash handling, safety, and security protocols.
  • Process transactions, refunds, and exchanges accurately and efficiently.
  • Assist with inventory activities such as restocking and cycle counts.
  • Support daily store operations including task execution and recovery.
  • Provide guidance and direction to partners during assigned shifts.

Skills

Leadership
Customer service
Cash handling

Job description

Petco Animal Supplies, Inc. seeks a Key Holder to support store leadership in daily operations and deliver exceptional customer experiences while ensuring a safe, welcoming environment for pets, partners, and customers.

You will supervise partners, open/close the store, and act as a point of contact when management is not present, on a role that rewards reliable leadership and on-floor problem-solving.

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