Store Leader: Operations, People & Performance

Ross Dress for Less; Waukegan (IL); On-site; USD 65,000 - 90,000; Full time

Job summary

Ross Dress for Less is seeking a Store Manager to lead all store operations, driving sales and profitability while maintaining a friendly, easy-to-shop environment. You will recruit, train and develop leadership and non-exempt Associates, manage merchandising execution, scheduling and payroll, and ensure compliance with safety and loss prevention standards.

The role emphasizes strong customer service, team leadership, and the ability to balance store needs with corporate standards in a

Qualifications

• Five or more years of Store management experience in a retail environment.
• Strong customer service skills and a professional demeanor.
• Ability to train and develop Associates and leaders.
• Effective communication and leadership under pressure.

Responsibilities

• Lead all store operations to meet company standards and best practices.
• Manage stockroom, front end, and sales floor to ensure timely merchandising.
• Schedule Associates, monitor payroll and control expenses.
• Recruit, train and develop Assistant Managers and Supervisors.
• Ensure safety, compliance, and loss prevention across the store.

Skills

Store management

Leadership

Customer service

Training & development

English fluency

Job description

Ross Dress for Less is seeking a Store Manager to lead all store operations, driving sales and profitability while maintaining a friendly, easy-to-shop environment. You will recruit, train and develop leadership and non-exempt Associates, manage merchandising execution, scheduling and payroll, and ensure compliance with safety and loss prevention standards.

The role emphasizes strong customer service, team leadership, and the ability to balance store needs with corporate standards in a