Store Operations Lead

Ross Dress for Less - Plainfield; O’Fallon (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Ross Dress for Less is seeking an experienced Store/Assistant Store Manager to oversee daily operations, supervise Associates, and drive exemplary customer service. You will manage staffing, scheduling, and store standards to ensure a positive shopping experience and strong store performance.

The role requires patience, strong communication, and the ability to work evenings and weekends in a fast-paced retail environment.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Must demonstrate the ability to supervise, motivate, and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritize those tasks, give direction, and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Oversee store operations and supervise all areas as assigned by the Store Manager.
• Analyze store reports to evaluate expenses and overall store performance.
• Ensure compliance with state, local, and federal regulations.
• Assist in recruiting, hiring, training, and developing non-exempt Associates.
• Maintain a safe environment and lead monthly safety initiatives.
• Represent the Ross brand with a clean, well-organized store and great customer service.

Skills

Store leadership

Store management

Customer service

English fluency

Multi-tasking

Job description

Ross Dress for Less is seeking an experienced Store/Assistant Store Manager to oversee daily operations, supervise Associates, and drive exemplary customer service. You will manage staffing, scheduling, and store standards to ensure a positive shopping experience and strong store performance.

The role requires patience, strong communication, and the ability to work evenings and weekends in a fast-paced retail environment.