Store Leader: Omnichannel Sales & Team Growth

Faherty Brand; Mystic (CT); On-site; USD 55,000 - 90,000; Full time

Job summary

Faherty Brand in Mystic, CT is seeking a Store Leader to partner with the leadership team to drive timely follow-through and execution of company directives while building an inclusive, vibe-focused environment. You’ll lead planning, time management, team development, and delegation to maximize performance across People, Sales, Visual Merchandising and Operations.

You’ll manage daily in-store activities, coach staff, oversee guest capture and retention, analyze performance metrics and ensure

Qualifications

• Several years leadership experience in a hi-growth direct-to-consumer retail brand.
• Omnichannel awareness and the ability to lead a team to provide a seamless customer experience between retail stores and ecommerce platforms.
• Adept with technology and apps, including Google Suites and MS Office, and familiar with industry-related blogs and feeds.

Responsibilities

• Create a store environment embodying our core value of Spreading Good Vibes.
• Process in-store sales, returns and exchanges.
• Manage client outreach via personalized communication.
• Maintain up-to-date client information, requests and product feedback.
• Assist in the planning & execution of in-store events.
• Analyze key business metrics to identify performance improvement opportunities.
• Utilize business tools as well as personal market-specific insight to drive results.
• Cash Management - Track and account for cash procedures including, but not limited to: opening & closing cash registers, bank deposits, change orders…etc
• Utilize available resources consistently & effectively.
• Collaborate with Leadership Team for monthly supply orders.
• Prepare store & team to ensure the success within your four walls.
• Communicate successes and opportunities to Store Leader.
• Maintain a neat, clean and organized salesfloor & register area.
• Represent and reinforce brand standards in a positive manner through strong visual presentation.
• Help support floor moves based on seasonal roll-outs.
• Partner with the team daily to ensure the floor is fully restocked based on sell-through.
• Uphold & drive goals, fostering a positive atmosphere for all.
• Champion high standards that empower others to excel within the store & company at large.
• Recognize and highlight individual & team performance.
• Communicate effectively.
• Collaborate & builds trust.
• Available when we are open for business, including nights, weekends, and holidays.
• Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

Skills

Leadership experience

Retail management

Omnichannel awareness

Tech-savvy

Customer experience

Education

Experience in hi-growth direct-to-consumer retail brands

Tools

Google Suites

MS Office

Job description

Faherty Brand in Mystic, CT is seeking a Store Leader to partner with the leadership team to drive timely follow-through and execution of company directives while building an inclusive, vibe-focused environment. You’ll lead planning, time management, team development, and delegation to maximize performance across People, Sales, Visual Merchandising and Operations.

You’ll manage daily in-store activities, coach staff, oversee guest capture and retention, analyze performance metrics and ensure