Retail Sales Lead: Inspire & Elevate Store Performance

Socket.dev; Boston (MA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(K) Plan with company match

Incentives Program

Commuter Options/Benefits

Generous employee discount

Job summary

Faherty is seeking a Store Leader for our Massachusetts locations to drive performance across People, Sales, Visual Merchandising and Operations. You will lead a team, ensure brand standards, and execute leadership directives to maximize guest experience.

You will analyze metrics, manage cash, plan events, and maintain visual standards. A multi-year retail leadership background, omnichannel awareness, and strong communication are essential.

Qualifications

• Multiple years leadership experience in a similar scope.
• Omnichannel awareness and the ability to lead a team to provide a seamless customer experience between retail stores and ecommerce platforms.
• Strong communication skills across a multitude of channels.
• Experience coaching and developing staff.
• Proven track record of personal success within a retail business; driving sales and performance.

Responsibilities

• Create a store environment embodying our core value of Spreading Good Vibes.
• Process in-store sales, returns and exchanges.
• Manage client outreach via personalized communication.
• Maintain up-to-date client information, requests and product feedback.
• Assist in planning & execution of in-store events.
• Analyze key business metrics to identify performance improvement opportunities.
• Utilize business tools and market insight to drive results.
• Cash management and cash procedures.
• Collaborate with Leadership Team for monthly supply orders.
• Prepare store & team for monthly assessments.
• Communicate successes and opportunities to Store Leader.
• Maintain neat, clean & organized sales floor and register area.
• Represent and reinforce brand standards through visual presentation.
• Support floor moves based on seasonal roll-outs and restocking.
• Motivate & inspire; uphold high standards.
• Communicate effectively across channels.
• Coach and develop team.
• Track and outperform sales and performance goals.

Skills

Leadership

Retail Leadership

Omnichannel awareness

Communication skills

Coaching & development

Tech proficiency

Tools

Google Suites

MS Office

Job description

Faherty is seeking a Store Leader for our Massachusetts locations to drive performance across People, Sales, Visual Merchandising and Operations. You will lead a team, ensure brand standards, and execute leadership directives to maximize guest experience.

You will analyze metrics, manage cash, plan events, and maintain visual standards. A multi-year retail leadership background, omnichannel awareness, and strong communication are essential.