Store Leader: Growth, Experience & Team Performance

Faherty; Los Angeles (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

401(K) Plan with company match

Incentives Program

Commuter Options/Benefits

Job summary

Faherty in California seeks a store leader to guide a team, uphold brand standards, and create a positive customer experience across in-store and ecommerce channels. You will lead operations, events, and performance metrics while maintaining a welcoming, inclusive environment.

Ideal candidates bring multiple years of leadership in retail, omnichannel awareness, and the ability to coach and develop staff. Proficiency with Google Suites and MS Office is expected, along with strong communication

Qualifications

• Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred. Interchangeable with proven record of effectiveness and high performance in an internal role for a minimum of 6 months’ time.
• Omnichannel awareness and the ability to assist in leading a team to provide a seamless customer experience between retail stores and ecommerce platforms.
• Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds.
• Strong communication skills with the ability to effectively communicate across a multitude of channels.
• Demonstrated ability to assist a leadership team with coaching and development.
• Proven track record of personal success within a retail business; success is reflective in consistently outpacing individual and team sales and performance goals.
• Passionate about contributing to brand with purpose and demonstrating advocacy through business.

Responsibilities

• Create a store environment embodying our core value of Spreading Good Vibes.
• Process in-store sales, returns and exchanges.
• Maintain up-to-date client information, requests and product feedback.
• Assist in the planning & execution of in-store events.
• Analyze key business metrics to identify performance improvement opportunities.
• Utilize business tools as well as personal market-specific insight to drive results.
• Cash Management - Track and account for cash procedures including, but not limited to: opening & closing cash registers, bank deposits, change orders…etc
• Collaborate with Leadership Team for monthly supply orders.
• Prepare store & team to ensure the success within your four walls.
• Communicate successes and opportunities to Store Leader.
• Drive Visual Standards
• Maintain a neat, clean and organized salesfloor & register area.
• Represent and reinforce brand standards in a positive manner through strong visual presentation.
• Help support floor moves based on seasonal roll‑outs.
• Partner with the team daily to ensure the floor is fully restocked based on sell-through.
• Motivate & Inspire
• Uphold & drive goals, fostering a positive atmosphere for all.
• Champion high standards that empower others to excel within the store & company at large.
• Recognize and highlight individual & team performance.

Skills

Leadership

Customer service

Omnichannel awareness

Communication

Coaching & development

Sales performance

Brand advocacy

Tools

Google Suites

MS Office

Job description

Faherty in California seeks a store leader to guide a team, uphold brand standards, and create a positive customer experience across in-store and ecommerce channels. You will lead operations, events, and performance metrics while maintaining a welcoming, inclusive environment.

Ideal candidates bring multiple years of leadership in retail, omnichannel awareness, and the ability to coach and develop staff. Proficiency with Google Suites and MS Office is expected, along with strong communication