Store Leader NYC: Lead Team, Boost Sales & Service

Warby Parker in; New York (NY); On-site; USD 75,000 - 89,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days per year

Retirement savings plan (401(k))

Parental leave (non-birthing parents)

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

And more (just ask!)

Job summary

Warby Parker is seeking a Store Leader for the NYC Market (Finance). You will lead a team of service-minded Managers, Opticians, and Advisors to execute processes and create exceptional customer experiences while driving personal and store financial targets.

You'll recruit and develop talent, manage scheduling and payroll, and collaborate with Marketing on events, all while upholding brand standards and Warby Parker values.

Qualifications

• 3+ years in a management role at a complex customer-focused retailer.

Responsibilities

• Lead a team of managers, opticians, and advisors to deliver excellent customer experiences.
• Hit personal, store-level sales, operational, and financial targets.
• Schedule and manage payroll for the store team.
• Recruit, train and develop the store team; conduct performance reviews.

Skills

Store management

Team leadership

Customer experience

Financial targets

Recruitment & onboarding

Job description

Warby Parker is seeking a Store Leader for the NYC Market (Finance). You will lead a team of service-minded Managers, Opticians, and Advisors to execute processes and create exceptional customer experiences while driving personal and store financial targets.

You'll recruit and develop talent, manage scheduling and payroll, and collaborate with Marketing on events, all while upholding brand standards and Warby Parker values.