Store Leader: Build a High-Performing Retail Team

Warby Parker; Plano (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Retirement savings plan (401(k))

Employee Stock Purchase Plan

Paid Holidays

Paid time off

Job summary

Warby Parker is seeking a Store Leader to guide a team of Managers, Opticians, and Advisors in delivering exceptional customer experiences. You will drive sales, manage payroll, and ensure operational excellence across all store activities.

The role requires 3+ years in retail management, a track record of building high-performing teams, and a proactive, collaborative leadership style. Expect to lead initiatives, attend leadership trainings, and contribute to a dynamic retail culture.

Qualifications

• 3+ years in a management role at a complex, customer-focused retailer or equivalent leadership position.
• Proven ability to coach and retain high-performing teams that hit sales, operational, and financial goals.
• Strong communication, empathy, and decision-making in a fast-paced environment.
• Organized, entrepreneurial mindset with willingness to take calculated risks to deliver results.

Responsibilities

• Represent Warby Parker values to customers and team members.
• Execute and improve store operations to meet financial targets and customer experience goals.
• Follow company-wide processes to maintain brand consistency.
• Manage daily scheduling and payroll for the store team.
• Coordinate store events with Marketing and protect company inventory.

Skills

Store leadership

Team coaching

Customer focus

Payroll management

Scheduling

Recruitment & onboarding

Training & development

Operational efficiency

Job description

Warby Parker is seeking a Store Leader to guide a team of Managers, Opticians, and Advisors in delivering exceptional customer experiences. You will drive sales, manage payroll, and ensure operational excellence across all store activities.

The role requires 3+ years in retail management, a track record of building high-performing teams, and a proactive, collaborative leadership style. Expect to lead initiatives, attend leadership trainings, and contribute to a dynamic retail culture.