Store Leader: Luxury Retail & Omni-Channel Expert

Tapestry, Inc.; Tampa (FL); On-site; USD 41,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York in Tampa (International Plaza & Bay Street) is seeking a Store Leader to drive performance, elevate client experience, and lead a high-performing team.

You will coach on brand behaviors, implement CRM-driven clienteling, manage store operations, and partner with cross-functional teams to deliver sales growth.

The role requires 3+ years in luxury retail leadership, strong English, and ability to work flexible hours including peak seasons.

Qualifications

• 3+ years of store leadership in retail or service.
• Luxury/premium experience preferred.
• Proficiency in Microsoft Office; CRM tools; social media literacy and live/virtual selling trends.

Responsibilities

• Model service behaviors and selling standards to ensure a premium client experience.
• Drive clienteling and omni-channel strategies with CRM/client book usage.
• Recruit, onboard, train, and motivate a high-performing team reflecting brand values.
• Forecast, plan, and deliver against sales and productivity goals.
• Oversee scheduling and payroll; manage store operations and compliance.

Skills

Store leadership

Sales leadership

Coaching

CRM

Clienteling

Microsoft Office

English proficiency

Tools

CRM tools

Job description

Kate Spade New York in Tampa (International Plaza & Bay Street) is seeking a Store Leader to drive performance, elevate client experience, and lead a high-performing team.

You will coach on brand behaviors, implement CRM-driven clienteling, manage store operations, and partner with cross-functional teams to deliver sales growth.

The role requires 3+ years in luxury retail leadership, strong English, and ability to work flexible hours including peak seasons.