Store Leader in Training: Elevate Customer Experience & Growth

Walgreens; Tulsa (OK); On-site; USD 45,000 - 72,000; Full time

Job summary

Walgreens in Tulsa, OK is seeking an Operations Leader responsible for supervising customer service associates, front-end operations, and coordinating pharmacy and retail store activities. You will collaborate with the Store Manager, schedule shifts, and ensure daily tasks align with company goals.

You will coach staff, handle hiring and performance reviews, manage store cash handling, inventory, and safety compliance, and strive to improve customer experience and store profitability.

Qualifications

• Bachelor’s degree or equivalent supervisory experience required.
• Demonstrated leadership, strong ethics, and communication skills.
• Store/retail leadership program completion or willingness to complete LEAP.
• Experience in scheduling, coaching, and performance management.

Responsibilities

• Supervise customer service associates and front-end operations.
• Support Store Manager and assume responsibilities in their absence.
• Lead recruitment, hiring, and performance management of staff.
• Manage store assets, merchandising, and loss prevention.
• Drive store performance using data and KPIs.

Skills

Leadership

Communication

Customer service

Team management

Education

Bachelor’s degree

High School Diploma/GED

Tools

POS systems

Pharmacy systems

Job description

Walgreens in Tulsa, OK is seeking an Operations Leader responsible for supervising customer service associates, front-end operations, and coordinating pharmacy and retail store activities. You will collaborate with the Store Manager, schedule shifts, and ensure daily tasks align with company goals.

You will coach staff, handle hiring and performance reviews, manage store cash handling, inventory, and safety compliance, and strive to improve customer experience and store profitability.